Shipping and Delivery

Free shipping offer on orders over $150

This offer is subject to:

  • shipping post codes are listed below;
  • online orders must be over $150 after any sale discounts are applied; and
  • only includes product(s) tagged with 'Free Delivery Over $150'.

Post codes included are:

ZONE FROM TO
NSW Metro 1000 2263
  2500 2530
  2555 2574
  2740 2786
  2890 2890
     
QLD Metro 4000 4305
  4500 4549
  9000 9799
     
ACT Metro 0200 0200
  0221 0221
  2600 2612
  2614 2617
  2900 2999
     
TAS Metro 7000 7019
  7050 7055
  7170 7170
  7248 7250
ZONE FROM TO
VIC Metro 3000 3220
  3335 3341
  3425 3443
  3750 3811
  3910 3920
  3926 3944
  3972 3978
  3980 3983
  8000 8999
     
WA Metro 6000 6082
  6085 6122
  6147 6206
  6209 6210
  6800 6999
     
SA Metro 5000 5199
  5800 5999
     
NT Metro 0800 0821
  0828 0836
  0870 0871

Shipping costs

Your shipping cost will vary depending on what you purchase and where it needs to be delivered.

We price the delivery based on the size and weight of the order. Typically, larger item(s) will increase the delivery fee.

Split deliveries, multiple consignments.

If you have ordered multiple items, it may be necessary to source and supply the items from various locations. If this is the case, your order may arrive in multiple parcels at different times by more than one courier company. No additional shipping costs will be charged..

Delivery time

The majority of our deliveries are made by Australia Post with an estimated delivery time of between 2 to 5 days. From time to time we may use an alternate courier company based on the location and or the size of the order. Our couriers deliver week days only. If you need your order quicker, you can always select Click & Collect which is a free service.

Bulky items

Bulky items are typically any item over 20kg in weight or has a large cubic volume. These item(s) will be marked as a bulky item.

At checkout, you will be notified of shipping costs. These are calculated in accordance with our courier freight charges. Bulky items are those with either a high weight or a large cubic volume footprint.

Some islands of Australia and remote areas may be exempt from bulky item deliveries. We will notify you if we are unable to deliver such items due to delivery restrictions.

Reasons for order delays

  • Incorrect address has been entered against the order.
  • Incorrect Credit Card information was entered against the order. Please double check all details when you place your order. You will only be charged once your details have been validated by our payment gateway.
  • Personal details may need to be confirmed for fraud prevention if we are unable to verify the shipping destination. Sometimes we will require personal detail verification before dispatching orders to protect the card holder, and this may delay shipping.

Track my order

Once you have your courier consignment number, you can track your parcel by clicking here. Please allow a minimum of 12 hours after receipt of your order tracking email or sms before attempting to track your order using the courier consignment number.

Once your order is dispatched you'll receive an email or SMS from us containing your tracking information. If you do not receive this email or SMS and would like to obtain your tracking information please call our Customer Care Centre on 1300 654 502 or email the team at: orders@rebelsport.com.au.

International delivery

rebel is currently unable to ship internationally at this time.

Installation

An installation service is available at any rebel store for selected bulky item(s). Some of these item(s) may include:

  • Exercise Equipment
  • Home Gyms
  • Exercise Bikes
  • Rowing Machines