Gift Card Terms & Conditions
3. Gift Card inclusions & exclusions
4. Transactions made using the Gift Card
5. Your Gift Card, your responsibility
7. Privacy and confidentiality
8. Errors and complaints
9. Force majeure
10. Applicable law
11. Want to find out more?
12. Document Definitions
1. Introduction1.1 This document contains the full set of terms and conditions governing the use of your Gift Card. We recommend that you read this document carefully before using the Gift Card. If you have any questions or would like more information about your Gift Card, please call 1300 654 502.
2.1 By purchasing, redeeming or attempting to redeem a Gift Card, you:
How and where you can use the Gift Card
3. Transactions made using the Gift Card
3.1 Purchases with your Gift Card:
INSTORE: You may purchase goods from rebel on the Gift Card by selecting the goods and taking them to the point of sale operator at any rebel throughout Australia. The transaction will be completed when the balance has reduced on your Gift Card. No change will be given: any remaining balance on the card can only be used in whole or part against future purchases.
ONLINE: You may purchase goods from www.rebelsport.com.au using the Gift Card by finding the goods, adding them to your basket and taking them to the final stage of the Checkout process. You will have the option to add your fullgift card number, pin and desired amount, and then press the "Apply" button. You will note the Gift Card amount has been subtracted from the Total of the Transaction. The transaction will be completed when the goods are packed and processed. No change will be given: any remaining balance on the card can only be used in whole or part against future purchases.
3.2 You acknowledge that the Gift Card may not be used:
- to pay a store or credit account;
- to purchase goods or services that rebel is not permitted to supply to you by law in the location the sale is to take place (for example, a retailer cannot by law sell alcohol to you if you are under 18 years of age and there are age restrictions on weapons and volatile substances that vary between states);
- to purchase goods or services that are not permitted to be supplied to you under rebel company policy in the location the sale is to take place – for example spray paint will not be sold to persons under 18 – these sale restriction policies may vary between stores; please observe the available signage or ask a store manager for any sale restrictions which apply; and/or
- for purchases by email, phone or fax where proof of purchase cannot be established;
3.3 Gift Cards that are purchased directly from www.rebelsport.com.au or at any rebel store, in the same transaction will be pre-loaded and activated at the same time/concurrently.
3.4 You agree that we can reduce the remaining Card Value by the value of all purchases of goods and services that are authorised by you. Transactions are authorised by you by:
- swiping or entering your Gift Card number and entering your Access PIN, or allowing an operator or other person to do so, at an electronic point of sale terminal at a rebel store; or
- giving rebel details of the Gift Card and authorising the transaction in some other way approved by rebel.
3.5 When you authorise a transaction:
- you are confirming that the transaction correctly represents the purchase price of the goods or services obtained; and
- you are agreeing to pay the amount of that transaction by the reduction of the Remaining Card Value.
3.6 Purchases exceeding the Gift Card value:
Your Gift Card may only be used to make purchases up to the Remaining Card Value. If you wish to make a purchase for an amount that exceeds the Remaining Card Value, you must pay the excess using another payment method.
3.7 No cash advances:
You cannot obtain any cash advance with your Gift Card or redeem your Gift Card for cash.
Expiry, balance and reissuance enquiries
3.8 Validity, expiry and extension of expiry of Gift Cards:
- Gift Cards purchased as and from 11 October 2018, will have no expiry date. Gift Cards purchased before 11 October 2018, will be valid for use for three (3) years (36 months) from the date of issue. Any balance that remains on a Gift Card purchased prior to 11 October 2018 will not be available for use after the expiry date. Excludes Ultimate Cards and Promotional Gift Cards.
- We may, at our discretion, extend the expiry date of gift cards for short time periods.
- To check the expiry date or to request an extension of your Gift Card, call 1300 654 502. You must have the 20 digit card number and pin number with you.
3.9 Re-issue of faulty or damaged Gift Cards:
- Faulty or damaged Gift Cards shall not ordinarily be replaced by rebel unless the Gift Cards are faulty or damaged as a result of the production process or otherwise due to the fault of rebel, its agents or contractors or a participating retailer. However, please contact us to discuss re-issuance in these and other circumstances which may have affected your Gift Card.
3.10 Destruction of Gift Card with no value:
- Once the Remaining Card Value is completely used, please destroy your card by cutting it in half diagonally. Your Gift Card cannot be reloaded.
3.11 Lost or stolen Gift Cards:
- Treat your Gift Card like cash. Lost or stolen cards will not be replaced or refunded.
3.12 Checking your Gift Card balance and transaction history:
- You can check your card balance, expiry date and transaction history by calling 1300 654 502. Please have your 20 digit card number and PIN available.
- You may also complete a balance enquiry online, you will be required to enter both the Card Number and Access PIN on your Gift Card prior to getting access to the card information. Please click here to check your balance.
3.13 Can I exchange my Gift Card?
You cannot exchange your Gift Card for a different company, denomination or type of Gift Card or for another tender, cash or discount.
4. Your Gift Card, your responsibility4.1 You are responsible for the use and safety of your Gift Card. You are liable for all transactions on your Gift Card, except to the extent to which there has been fraud or negligence by us or by any of our employees.
- to add or remove participating retailers, retailers and/or where the Gift Card may be redeemed;
- to add or remove goods or services which may be purchased with the Gift Card;
- for infrastructural, systems, administrative or operational reasons or to prevent the occurrence of fraud or other unlawful or unacceptable conduct;
- to comply with any contract, law, regulation or statute or order or judgment of any court, tribunal or other body having competent jurisdiction; or
- where we, acting reasonably, consider that it will not be to your detriment.
6. Copyright with regards to personalised cards6.1 Generally under copyright laws the owner of the copyright in images or photographs is the person who created the images or took the photographs. You represent and warrant to us that you are the owner of the copyright or have the express permission of the owner of the copyright in the images or photographs which you submit to us.
6.2 We claim no ownership rights in any photographs and materials you submit to us. You grant to us and to our third party service providers, a perpetual, worldwide, non- exclusive, transferable, royalty- free, copyright licence to copy, reproduce, display, modify, adapt or alter, transmit, and distribute your photographs and materials for the purpose of allowing us to provide you with the Products you have requested including but not limited to fulfilling your Order.
6.3 Provided we comply with our obligations under these Terms and Conditions, you warrant that you will not make any claim against us or our third party service suppliers, for any use, publication or copying of the photographs and materials you have submitted to us and you waive all rights of action or other claims you may have now or in the future against us in respect of any such use, publication or copying.
Your Infringement of Copyright
6.4 We respect the intellectual property rights of others. If we receive a complaint alleging that you have infringed copyright, we will refer the complaint to you for resolution. It will be your responsibility to resolve any such complaint. Should you not resolve the complaint satisfactorily and advise us, in writing, of the resolution within seven (7) days of the date we refer the complaint to you (the "Referral Date"), we reserve the right, in our absolute discretion, to suspend your Order until such time as the complaint is resolved. If you do not notify us within thirty (30) days of the Referral Date that the complaint has been satisfactorily resolved, we reserve the right, in our absolute discretion, to terminate your Order.
6.5 If any person makes any claim against us or our third party service suppliers, claiming that any of the photographs and materials you submit to us, or any use of them, infringes any copyright, or other intellectual property or moral right of any person, company or entity, you indemnify us and our third party service providers against all costs, claims, loss, damage, demands and expenses (including all reasonable legal costs, fees and expenses) arising directly or indirectly out of such claim.
7. Privacy and confidentiality
8. Errors and complaintsGift Cards:
8.1 If you have reason to believe that an error has occurred in relation to your Gift Card, you should contact the Customer Care Centre.
Goods or services:
8.2. Any complaints about goods or services purchased with a Gift Card should be resolved directly with the store concerned or the manufacturer of the goods. Please refer to our Refunds and Returns Policy for further details.
11. Want to find out more?11.1 For more information, please contact the Customer Care Centre.
12. Document Definitions- "Access PIN" means the 4- digit Access PIN printed on the back of the Gift Card;
- "Card Number" means the 20- digit number that appears on the back of your Gift Card;
- "Gift Card" means the Gift Card that you have purchased from rebel or www.rebelsport.com.au
- "rebel", "we", "us" or "our" means a reference to "rebel Sport Limited A.B.N. 78 003 283 823.";