Your shipping cost will vary depending on what you purchase on rebelsport.com.au and where it needs to be delivered.
Rebelsport.com.au will price the delivery based on the size and weight of the item. Please be aware that shipping is calculated off the larger of the package size or weight. Typically the larger the item, the more expensive delivery will be. Extremely large goods will also incur higher shipping charges. At the basket page you will be offered an option to choose the Fastest or Cheapest delivery option.
Occasionally, customers orders may need to be sourced and supplied by various rebel locations. If this is the case, then your order may arrive at its destination on more than one consignment and with more than one courier company. The multiple shipping charges are not passed onto the customer.
The shipping charge paid at the checkout page of the order will not be exceeded even if multiple deliveries are required.
We use multiple courier companies with a delivery time of between 2 - 10 business days after dispatch for smaller items, and 3 - 10 business days after dispatch for larger items, depending on the delivery location. Our couriers deliver week days only. The courier will be automatically selected based on the goods being shipped, the size and weight, delivery pick-up address and delivery location address.
Unfortunately rebel is currently unable to ship to PO Box addresses, Armed Forces Addresses or Private Parcel Lockers.
At checkout, you will be notified of shipping costs for your approval, these are calculated automatically by the site in accordance with our courier companies' freight charges via a courier aggregation application (supplied by Temando). Bulky items are those with either a high weight or large cubic volume. Products are allocated as bulky as determined by the shipping methods of our courier companies.
Anything over 5kg in weight or cubic volume will be marked as a bulky item. Bulky items are only available for shipping within Australia. Some islands of Australia and all international destination countries are exempt from bulky items deliveries. All customers will be notified if we are unable to deliver such items due to delivery restrictions.
All orders are dispatched from rebelsport.com.au via various courier companies, using our freight aggregation supplier Temando.
Once your order is dispatched you'll receive an email from rebelsport.com.au containing your tracking code. If you do not receive this email and would like to obtain your tracking number please call rebelsport.com.au Customer Service on 1300 654 502 or email the team at: email@example.com.
Once you have your courier consignment number, you can track your parcel by clicking here. Please allow 12 hours (after shipping occurs) for your parcel to register the courier consignment number against your order, before attempting to track your parcel. For all international orders please allow 24 hours before attempting to track your parcel.
rebel is currently unable to ship internationally at this time. We will alert you via our social channels for delivery updates.
An installation service is available from rebelsport.com.au for the following bulky goods products:
During the checkout process for these products you have the option to select "Installation". With this option you will not be quoted a delivery and installation fee at the checkout. You'll be contacted by a rebel customer service representative on the next business day to discuss a quote for delivery and installation costs.
PLEASE NOTE: Installation is only possible for residents within 200km of any state capital city. All Territories and Tasmania are excluded from installations.
Once you have approved the delivery and installation quote, our Customer Service team will complete your order and you'll be contacted by the installation technician to organise a suitable time for the delivery and installation to be completed. Please allow up to 10 business days for delivery and installation orders.
Installations will only occur on week days and generally during business hours unless otherwise organised with the technician.