JBL Wave Flex True Wireless Noise Cancelling Earphones

Tackle your day one song at a time with the JBL Tune Flex. True wireless earbuds give you 32 hours of exceptional JBL Pure Bass Sound, while the ergonomic and water-resistant design gives you all-day comfort in any weather. A simple touch allows you to manage and enjoy perfect calls anywhere, without ambient noises. And with Active Noise Cancelling and Smart Ambient technology, you choose whether you want to tune out the world or engage with your surroundings. The light stick open design ensures comfort all-day long and natural sound awareness. Best of all, the JBL Headphones App lets you personalize your entire listening experience. Stay connected to your world, your way.

Features

Active Noise Cancelling with Smart Ambient for custom listening
32 hours of music playing time
4-Mic technology for Crisp, Clear Calls
2 hours charging time

JBL Wave Flex True Wireless Noise Cancelling Earphones
Bluetooth Version:	5.2
Music Playing Time:	Up to 32 hours
Battery Type:	Lithium-ion polymer (55 mAh/ 3.85 V)
Charging Time:	2 hours
Dimensions:	(H x W x D)
Water Rating:	IP54 dustproof
What's in the box:	1 x JBL Tune Flex earbuds 1 x Charging case 1 x USB Type-C charging cable 1 x 3 sizes of eartips 1 x Warranty , Warning 1 x Quick Start Guide , Safety Sheet

Reviews

Rating Snapshot

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62 reviews with 5 stars.

21 reviews with 4 stars.

17 reviews with 3 stars.

18 reviews with 2 stars.

40 reviews with 1 star.

Overall Rating

3.3

37 out of 40 (93%) reviewers recommend this product

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Filter Reviews

39 to 68 of 158 Reviews

39 – 68 of 158 Reviews

Greg227

5 out of 5 stars.

Great fit great sound great price

Greg227

11 months ago

Love these. They fit like the Apple ear pods. They come with other size ear pieces but I prefer the ones on it. Good sound. Good range.

Originally posted on jbl.com

Rob ham

5 out of 5 stars.

Ear buds

Rob ham

11 months ago

I like the flex is better than the endurance set I purchased a few years ago. The flex connected easier than the endurance. But if you’re an active person. The endurance is less likely to fall out of your ears. They both have there ups and downs. The flex connects easier and faster.

Originally posted on jbl.com

Bobby16757

5 out of 5 stars.

Bobby16757

11 months ago

The sound quality is amazing use them basically for every single thing that I have to do

Originally posted on jbl.com

DJ Antonio

Canada

5 out of 5 stars.

DJ Antonio

11 months ago

delivery on time and very happy to use them!! good quality👌

Originally posted on jbl.com

The owner of two pairs

3 out of 5 stars.

Not reliable

The owner of two pairs

11 months ago

I'm on my second set of these in a year. The right earphone has stopped working on both sets. With a fully charged case, it'll report 10% or 20%. I have cleaned out the connections both in the case and on the earphones themselves. When working properly they sound pretty good.

Originally posted on jbl.com

Response from jbl.com:

11 months ago

Customer Support

Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune Flex. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service

Bozers tune flex

Montana

5 out of 5 stars.

Bozers tune flex

11 months ago

I absolutely love these ear buds! Great sound and fit. They give you plenty of size options for the silicone fittings.

Originally posted on jbl.com

Yorch23

3 out of 5 stars.

Good

Yorch23

a year ago

👍 good but it was not comfortable for my ears...

Originally posted on jbl.com

Response from jbl.com:

a year ago

Customer Support

Thanks for your feedback. Our JBL Tune Flex earbuds come with different sizes of ear tips to help you find the most comfortable fit and better sound quality. You can try mixing and matching them until you find the perfect fit. If you need more help with your JBL Tune Flex, please contact us.

Colt21

3 out of 5 stars.

Bluetooth

Colt21

a year ago

The Bluetooth is very unreliable, headphones will just turn on and auto connect even when it's in the case. Also when they are put back into the case it won't turn off and it forces the person to go into the app just to turn them off.

Originally posted on jbl.com

Response from jbl.com:

a year ago

Customer Support

Thank you for your feedback. We're here to help. Please make sure the charging case is clean and that nothing is preventing the headphones from sitting correctly and making good contact with the charging connectors. If that doesn't resolve the issue, you can do a factory reset. This can typically resolve glitches by restoring the original settings. With both earbuds on, and not charging, tap two times and hold the button on the third tap for more than 5 seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair it again. For further assistance, please contact customer support.

Womp Womp

3 out of 5 stars.

Kinda Sad

Womp Womp

a year ago

I bought these specially because they where advertised as having great microphone quality. i have used them in discord calls and phone calls, and the mic quality is subpar at best. I've had them 4 months, and am already experiencing issues with them having connection issues with the case, not registering insertion, or removal in/out of the case. I wanted to give them 2 stars, but I'm giving them the benefit of the doubt because the audio quality and battery life is very good.

Originally posted on jbl.com

Response from jbl.com:

a year ago

Customer Support

Thank you for your feedback. We're here to help with your JBL Tune Flex. This issue can be caused by foreign matter on the earbuds or the charging case. These issues can be resolved by cleaning the earbuds and charging case. Please see the link below for the cleaning instructions that you can follow. If the issue remains, please contact our customer support so we can assist you. https://support.harmanaudio.com/us/en/howto/true-wireless-headphones-cleaning-instructions-for-re-establishing-charging-us/000016909.html

Eli 9

Vermont

1 out of 5 stars.

Headphones didn't last. Low sound, poor charging

Eli 9

a year ago

I bought these a couple months ago as a replacement for headphones eaten by my dog. At first, they were ok, none of the tips fit perfectly in my ear, so the bass was a little low. Now, just months later, both of them are extremely low volume (left is still slightly louder). If it's not maximum volume, I can't hear it. Because they're imbalanced, I usually listen with the louder one only. However, when I try charging only one, it seems to not charge because the quiet one is left at full battery. Sometimes, I'll leave them charging for a day and theyll be at 10% when I take them out.

Originally posted on jbl.com

Response from jbl.com:

a year ago

Customer Support

Thanks for your feedback. We're here to help with your JBL Tune Flex. Please try these steps to help fix the volume issue. First, to get the best audio response, create a tight seal in your ear by gently twisting the earbuds and angle the ear tip slightly downward. Next, check the balance control on your device's settings and your EQ settings. If the issue remains, try connecting your unit to other devices. For the charging issue, please use a Q-tip and rubbing alcohol to clean the contact pins on the earbud and in the case. If you need more help, please contact us.

RMR1

Browning, MT

2 out of 5 stars.

Poor fit

RMR1

a year ago

These headphones do not stay in your ears when running or jogging. I’ve tried all of the supplied ear buds and they won’t stay in. Not for runners.

Originally posted on jbl.com

Response from jbl.com:

a year ago

Customer Support

We're here to help with your JBL Tune Flex TWS. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support.

Arthurmartins

Gort, Co galway

3 out of 5 stars.

Personal issues

Arthurmartins

a year ago

I bought this q couple of months ago, maybe over a year. Main issue is that the battery or something (im trash with tech) got messed up because it lasts maybe a minute right side and 20 seconds left side and its a nightmare not going mono mode. The Bluetooth also seems to be messed up with connecting sometimes. I don't know if this is a rare issue only i got but I doubt this earphone only lasts less than 2 years before becoming users. Would be a 5 otherwise, good features and decent quality.

Originally posted on jbl.com

Response from jbl.com:

a year ago

Customer Support

We appreciate your time in providing your feedback. We understand that the sound of our JBL Tune Flex didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team. If you need more help with the unit, please contact our customer support so we can assist you.

Agarsu

1 out of 5 stars.

Poor Service

Agarsu

a year ago

This has not worrked properly from day 1. Keeps saying battery is low after a few mins of use only

Originally posted on jbl.com

nash62

5 out of 5 stars.

im tuned

nash62

a year ago

i got this thing a couple of years ago and still liking it. awesome jbl!

Originally posted on jbl.com

evan2350

2 out of 5 stars.

Not good

evan2350

a year ago

My wife got these as a present for our anniversary. This is the worst pair of wireless head phones I’ve ever had. They stay connected to your phone even when in the case which if you don’t notice will just drain the battery, and forces you to just turn your Bluetooth off. The ambient noise canceling doesn’t do much of anything. Lastly even if you turn off all the motion controls such as the tapping the ear phones to pause or skip song, completely turn them off in the settings, if something is pressing them for longer than about 10 seconds or so it will disconnect them completely and will have to completely restart the connection process in the app. So good luck using them if you lay on your side for exercises or your headphone is touching your pillow. I dislike these so much. Only reason for two stars is because the sound quality and adjustable settings are great.

Originally posted on jbl.com

Response from Customer Support:

a year ago

Customer Support

We understand that your JBL Tune Flex didn't meet your expectations. We're here to help. For ambient noise, ensure that you have the correct size of ear tips for your ears, as a proper seal can significantly improve noise cancelation. For the Battery draining and motion control issues. We recommend doing a factory reset. To do this, with both earbuds on, and not charging, tap two times and hold the button on the third tap for more than 5 seconds. It's necessary to forget the name of the earbuds from the previously connected device before connecting again. If the issue persists, please contact our customer support.

CARA456

QUÉBEC

4 out of 5 stars.

Good!

CARA456

a year ago

It's good, as expected. Good sound, nice fit, noise canceling isn't the best but it does the work overall. I use it, mostly, for workout or run. Happy with the purchase

Originally posted on jbl.com

Adam01

Seminole florida

2 out of 5 stars.

Not for people to use outdoors

Adam01

a year ago

The sound quality is good and I like the features with the app. But with just a little bit of wind or a light fan, that is all you will hear. Even phone calls will be interfered with, as the caller will not be able to hear you.

Originally posted on jbl.com

Response from Customer Support:

a year ago

Customer Support

Thanks for providing us with your feedback. We're always looking for ways to improve. If you need any help with our products, please reach out to our customer support.

Ryin Beard

3 out of 5 stars.

Ryin Beard

a year ago

So i bought the Tune Flex earbuds back in September and by November around Thanksgiving they just stopped working, wouldn't turn on, wouldn't charge... It just stopped working... But for the 3 months I was able to use them they were perfect

Originally posted on jbl.com

Response from Customer Support:

a year ago

Customer Support

We're here to help with your JBL Tune Flex. Let's first determine whether the problem is with the charging case, the earbuds, or both. While plugged in, check the charging case's light indicators. If it doesn't charge, try a different cable or adapter and check the port. If the case is charging, please follow the cleaning instructions at the link below. If the issue persists, please contact our customer support so we can assist you. https://support.harmanaudio.com/us/en/howto/true-wireless-headphones-cleaning-instructions-for-re-establishing-charging-us/000016909.html

Autistic about audio

Wisconsin

1 out of 5 stars.

Save yourself some money. DO NOT BUY THESE

Autistic about audio

a year ago

I bought these to replace my lost Raycons and these are easily the worst earbuds I've ever had the misfortune to use. They do not fit, they hurt to use, touching the earbud activates random functions on the earbuds themselves, they do not seal to your ear so you can hear everything around you, the audio quality is terrible. Just a horrible product. I've used JBL earbuds in the past and I am deeply disappointed by this product. The only thing keeping me from throwing it in the garbage is the egregious amount of money that I spent on them.

Originally posted on jbl.com

Response from jbl.com:

a year ago

Customer Support

We appreciate you taking the time to provide us with your feedback. Our JBL Tune Flex comes in three different sizes sealing ear tips. For the headphones to give you the best audio response, you must create a tight seal within your ear canal. You may try the different sizes for optimal sealing and audio performance. If you need further assistance, please contact our customer support.

Anonymous

Gadsden, Alabama

2 out of 5 stars.

Stopped Charging

Anonymous

a year ago

The right ear bud stopped charging after 5 weeks. The left one is still good.

Originally posted on jbl.com

Response from jbl.com:

a year ago

Customer Support

We're here to help with your JBL Tune Flex. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance.

Delores J

1 out of 5 stars.

not so great

Delores J

a year ago

I was unable to attach the jackets on the earbuds.

Originally posted on jbl.com

Response from Customer Support:

a year ago

Customer Support

Thanks for reaching out. Our JBL Tune Flex has an extra small tip aside from the three sizes of ear tip that it came with, it is attached to the earbuds, unlike other sealing ear tips. You can remove this tip to change and put the size you prefer. If you need more help, please contact our customer support.

Bliss

Salford

5 out of 5 stars.

Great Product

Bliss

a year ago

A very good product. Excellent on calls and the sound on music is awesome. Talk about battery life? It's got you good.

Originally posted on jbl.com

Cuzcan

Maui, hawaii

1 out of 5 stars.

So many problems

Cuzcan

a year ago

DO NOT BUY THESE EAR BUDS! I bought this last month and I'm already having problems with the charging. Never charges when you put them away. Always connects when I'm not using it. And the worst part is for some reason the earbuds likes to pick up high frequency noises and it screeches in my ear. DEFINITELY NOT WORTH 100. DO NOT BUY

Originally posted on jbl.com

Response from jbl.com:

a year ago

Customer Support

We're here to help with your JBL Tune Flex. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. In order for the headphones to give you the best audio response, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. It is best to try this with all of the provided ear tip sizes, until you find the one that accomplishes this most easily. Once you've done this a few times, it becomes very easy to do every time you put them in your ear. If you need more help, please contact our customer support.

AlsoUnhappy

tmobile

1 out of 5 stars.

Great features pffft.

AlsoUnhappy

a year ago

The worst piece of plastic junk I have purchased to date. They do not charge in the case MOST of the time. They drain their own battery in constant feedback from within the case. Thats only if they arent already drained due to constantly looking for a bluetooth signal because the are of to low of quality to make contact in the charge case. Even when charged they have to be jostled with for 5 minutes to turn on because they dont recognize they have been removed from their case. This has been from day one and will be my last JBL product.

Originally posted on jbl.com

Response from jbl.com:

a year ago

Customer Support

We're here to help with your JBL Tune Flex. To avoid getting drained when inside the case, make sure to close the lid so the earbuds will stop connecting and start to charge. Also, charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. We recommend cleaning the contact points on the earbuds and charging case. Please contact our customer support if the issue remains after following the cleaning instructions on this link: https://bit.ly/4bFdESo

Supa Dave

5 out of 5 stars.

Great for people with small ear canals

Supa Dave

a year ago

I have small ear canals and every earbud I have tried hurt my ears. I decided to give these a try and they fit my ears great. They are comfortable to wear all day and they sound great. They also stay in with no problem. Thanks JBL for making ear buds for people with small ears.

Originally posted on jbl.com

Ben1999

5 out of 5 stars.

All around great quality!

Ben1999

a year ago

I love the headset! Highly recommend JBL to anyone looking for a good headset!

Originally posted on jbl.com

AM78FS

London

1 out of 5 stars.

Waste of money

AM78FS

a year ago

Disappointed with JBL Tune Flex; constant Bluetooth disconnection, particularly with right headphone. Bought 2 weeks ago.

Originally posted on jbl.com

Response from Customer Support:

a year ago

Customer Support

For further support, we welcome you to contact our JBL Customer Support team:
https://support.jbl.com/gb/en/

Thank you.

Akoakoako

5 out of 5 stars.

Great features, perfect fit

Akoakoako

a year ago

These are exactly the kinds of earbuds I've been looking for -- comfortable fit and doesn't move around when I laugh, smile, or run (an issue with other earbuds I've tried). After wearing them a little while, I swapped the silicon for the small size, which is perfect for my ears. The app is handy, too, for custom sound profiles.

Originally posted on jbl.com

Alexandruuu83

5 out of 5 stars.

Recoman !

Alexandruuu83

a year ago

Best bass ever! For every day..to relax..............

Originally posted on jbl.com

Nmac

1 out of 5 stars.

Some of the worst ear buds ever purchased

Nmac

a year ago

Owned two sets of these now and both have stopped charging randomly sometime both won’t charge sometimes one won’t charge. Nothing better than getting to the gym to find out your headphones are dead. Don’t waste your money buy AirPods or even skull candies over this trash

Originally posted on jbl.com

Response from jbl.com:

a year ago

Customer Support

Thanks for your feedback. We're here to help with your JBL Tune Flex. You may try cleaning the charging terminals on the earbuds using a swab dipped in a rubbing alcohol, as foreign matter on the metal charging contacts may affect the charging process of it. If these steps didn't work, please contact our customer support for further assistance.

39 – 68 of 158 Reviews

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Great fit great sound great price

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